General Cruise Enquiries | Frequently Asked Questions | Emerald Waterways USA
Information to help you prepare for your river cruise
Are tips and gratuities included in the cost of my trip?
All tipping and gratuities for both on board and shoreside staff are included in the price of your Emerald Waterways vacation.
How will the water levels of the rivers affect my river cruise?
Water levels on Europe's rivers vary and can occasionally mean disruption to our itineraries. If we're unable to continue sailing certain rivers due to water level problems, we'll do everything we can to minimize the impact this has on your vacation and make alterntive arrangements for the rest of the itinerary. This could mean arranging coach transfers, organizing ship swaps, providing hotel accomodation or finding alternative attractions to visit - all of which are weather dependent.
More information can be found on our River Cruise Guarantee page
What are the dimensions of your Star-Ship fleet?
Emerald Dawn, Emerald Destiny, Emerald Sky, Emerald Star, Emerald Sun
Draft: 4.75 ft | Height: 20 ft | Length: 443 ft | Width: 38 ft | Speed: 16/mph